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Lincoln Rural
Shipping address
74 – 76 Liverpool Street
Port Lincoln, South Australia 5606
Australia
Lincoln Rural Supplies commenced their business in Port Lincoln on the 1st June, 1986, initially operating from a disused former transport company depot. Being a family owned and operated business, and building this new venture on the very sound business principles of total client service and satisfaction, our business flourished.
In April 1990, we opened our second store at Cummins, a town some 70kms from Port Lincoln. With two strategically positioned outlets, we could better service our supportive clientele on the Lower Eyre Peninsula of South Australia.
Early 1992, we were fortunate to secure a much larger premises in Port Lincoln more suited to our ever growing needs, and we completely re-built this store in 2005 to the client friendly and vibrant store it has now become.
In March 2014 Marc & Katrina Dickie took over the family business from original founders, Warren and Cath Dickie. Marc and Katrina continue to lead our team of 15 extremely talented staff, who individually specialise in diverse fields such as Agronomics; Fertilisers; Animal Health; Specialised Water Equipment and Irrigation; Firearms and Aquaculture. Collectively the business of Lincoln Rural Supplies has continued to grow to become a recognised successful regional enterprise.
Today we remain the same family owned and operated business as it started in 1986.
Returns Policy
Unfortunately we do not offer a refund if you simply change your mind or no longer want the item, however items may be returned for a product exchange or store credit within 21 days of purchase. Please contact us by email [email protected] or phone (08) 8682 2711 if you wish to return or exchange a purchase. This does not apply to sale items. All sale items have a strict no-return policy.
Returns and Exchange
Please contact us within 21 days of purchase to request any return or exchange.
You will be required to provide proof of purchase on all items you wish to return or exchange. Returns must be made at the buyer’s expense, and must be unused and in their original packaging. If we receive a return the does not meet the requirements no refund or exchange will be given.
We recommend sending your returns by registered or insured post as we cannot be responsible for any items lost in transit. Shipping costs are non-refundable and exchange items will incur additional shipping charges.
Faulty Items
If you have purchased an item that you believe to be faulty, please email [email protected] or phone 08 8682 2711 and notify us within 21 days from the purchase date. It is the buyers responsibility to ensure we receive that item within 21 days of purchase so we recommend you check with your shipping service to make sure this takes place. We will not accept any returns outside of this period. Once the item has been assessed and a manufactures fault confirmed, we will arrange to either replace or refund the faulty product as soon as possible. Shipping costs are non-refundable and at the buyers expense.
Shipping
We will do our best to ship your items within 48 hours of the order being placed. Where possible, you will be provided a tracking number on your shipping confirmation. Parcels sent within Australia will generally be received within 2-5 business days of being sent, but may take longer under certain circumstances. We don’t accept any responsibility for delays in delivery of your purchased goods. If your parcel is returned to us as undelivered, you will be charged additional postage to resend your order to the correct address. In no circumstances will return postage costs be covered by Lincoln Rural. We are not responsible for items once they leave our store. Any loss or damage during transit will need to be resolved, by the buyer, with the courier. No refunds or replacements will be given for products missing or damaged in transit.
Backorders
Items purchased on backorder are not readily available and will have some delay in shipping times. Upon placing your order, you will be notified of the estimated shipping time. Alternatively you can contact us at any time for a shipping estimation.
General; All prices and products are show in good faith as correct at time of publication but we take no responsibility for errors omissions of unforeseen price changes. All orders are non-cancellable Lincoln Rural Supplies may at its discretion allow a customer to cancel and order but will require all monies paid to be held for store credit no cash refund we be given and we reserve the right to deduct a 10% cancellation fee .Due to import and licensing restrictions the lead times on firearms ammunition and related accessories can vary considerably and in some instance can be extreme. Please be aware of this when ordering. Delivery times given ether verbally or in writing are only approximate and are not a guarantee of an exact delivery date.
Warranties; All products are covered by warranty, but exclude misuse, negligence and normal wear and tear. All warranty concessions and claims listed are effective for the original purchaser only. Items that carry a manufactures warranty must in most cases be returned to the manufactures agent in Australia at the purchases cost.
When Lincoln Rural Supplies Purchases or Trades items; We Buy and Trade Guns, Shooting and Hunting Accessories When we purchase or trade goods from a retail customer, the customer agrees that there is no mortgage on the item being purchases and the customer is the legal owner of that item. Upon payment of the agreed price or negotiated trade then immediately the previous owner relinquished all rights to the item in whole.
Goods sold on consignment: Our standard fees are 15% commission and 10% GST making a total deduction from the sale price of 25%. A storage fee of $25.00 per month after the first month will also be charged. The consignee agrees to give Lincoln Rural Supplies total control and administration over the sale of the items. No monies no paid out or part paid until transaction is competed in full by the purchasers. Items left with no contact or payment not collected for over 12 months will result in goods or payments being forfeit to pay storage and administrative fees and we reserve the right to charge and collect additional fees if value of goods/money does not cover our costs/charges. It is the consignee responsibility to keep in contact with us in regard to the status of your consignment item or payment for sold items. Lincoln Rural Supplies is NOT RESPONSIBLE for items left on consignment for over 12 months.
Privacy; We will not share, sell or otherwise give to any outside entity any of your personal information. Lincoln Rural Supplies does reserve the right to use this information for marketing and information purposes unless you advise us in writing otherwise. We do not keep or store your credit card or banking information. Details such as Firearms Licence Numbers, Firearm Make/Type/Serial number and associated details are kept and administered as required by South Australian Law (Firearms Act).
