Strathalbyn H Hardware
Contact information
Shipping address
Strathalbyn H Hardware is a well-known, family operated business. Shop with the locals who offer friendly service and take pride in being part of the same community you live in. We provide hardware solutions for the home handy person and tradies alike.
We are a local independently owned and operated hardware store located in Strathalbyn. We’ve been here for over 20 years’ helping the local builders and DIYers get the right stuff. We weren’t always H Hardware. Once upon a time, 37 East Terrace was originally Nelson Brothers. At that time the shop was little more than a tin shed and the store serviced the builders. However, as the building industry began to change, so did 37 East Terrace. The store got bigger and bigger and eventually Nelson Brothers changed to Strathablyn Homeworks. Homeworks began catering for both the builders and the home handyman. Eventually Homeworks got a facelift and became vibrant yellow H Hardware store we are today. Since taking over the business in 2014, we’ve come ahead leaps and bounds to bring hardware into the new world of e-commerce. Before 2014, we never had a website. We never had any contact with the internet world. Yet here we are today. Share the love We are proud to have been around so long. Our staff’s collective knowledge spans decades. We are here to help. We are local. We’ve got what you want. We have been working with builders and tradies for more years than we care to count. And we are proud of it. To offer a fantastic service is our top priority. We’ve stayed a little old school If you want to buy a bolt. You can buy a bolt!
If you want a metre of timber, you can buy a metre of timber!
No cutting charge, and no wasted bit you had to buy because you had to buy a length. Our customers love that they can buy individual items because it means they don’t have any waste. They don’t have to dispose of the bit they didn’t need., they don’t have to clutter their garage with crap. And they don’t have to buy 100 if they only needed 2.
We aim to best serve you in the way you need.
Our mission is to be the store where people can build dreams.
Part of a bigger picture
At H Hardware we care about our community. It’s important to us to shop local and keep the community vibrant and healthy.
RETURNS & REFUNDS
Our customers are important to us, and we want you to be completely satisfied with your purchase. We are not required to provide a refund or replacement if you change your mind, however, you can choose a refund or exchange if an item has a major problem. This is when the item:
has a problem that would have stopped you from buying the item if you had known about it
is unsafe
is significantly different from the sample or description
does not do what we said it would, or what you asked for and cannot be easily fixed.
All products returned must be complete, in original packaging and as new. The customer must retain proof of purchase and proof of delivery for returned products. Incomplete or incorrect information may delay or cause your return to be rejected.
If you need to return an item, please contact us via email with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.
SHIPPING
Orders will be dispatched within one business day providing all items are in stock. Orders will be delivered via Australia Post regular or express post satchel. Final shipping charges will be displayed during your checkout process based on the shipping method, product type, weight and location chosen by you.
Upon parcel dispatch you will receive a tracking number, so you can see when to expect delivery of your parcel.
Packing and Insurance All items are packed to a very high standard. If you receive any damaged goods, please contact us immediately by phone or email to arrange a refund/exchange or replacement. Refunds will not be given if you do not notify us within 5 working days of receipt of delivery.
GIFT CARDS
Gift vouchers are valid for 3 years from the date of issuance. Cost of shipping is not included. Gift vouchers are non-refundable and cannot be exchanged for cash in part or full. They may not be sold or transferred and cannot be redeemed to purchase gift cards. The terms and conditions of this gift card may be amended at any time at the discretion of Strathalbyn H Hardware and shall be binding on the customer. No replacement for lost or stolen gift vouchers.