Brayfield Park Lavender
Shipping address
Our Family
Brayfield Park began with our family of five on the old farm in Wellington, South Australia. Close to twenty years on and our Brayfield Park family has grown to eleven, soon to be twelve. With four generations and twenty two hands to pitch in, everyone has a role to play – from Great Grandma sewing wheat bags right down to the smallest hands ‘helping’ to fill muslin bags with dried lavender.
Our Farm
Rhona and Allan began planting lavender in 1997 on their farm in Wellington, South Australia. By 1998 the old field was well and truly established, along with a new found love and admiration for this hardy little plant. In 2000 Rhona perfected her first products, adapted from knowledge she gained through research and her own chemistry studies. The first bottle of Hand and Body Lotion was filled and labelled, and Brayfield Park was truly born.
Today the farm is located in the picturesque town of Murray Bridge, around an hour’s drive east of Adelaide, South Australia. The new field is set on a sloping cliff with sweeping views overlooking the River Murray, the old bridges and the town beyond. Since our relocation in 2006 we have grown and adapted our product range to include many new and exciting lotions and balms, but our original recipes and ingredients are still at the heart of our range.
Our Cottages
In 2008 we began work on the first of our bed and breakfasts, Brayfield Cottage. This was really a labour of love for Rhona and Allan, renovating and restoring the beautiful 1880’s sandstone cart workshop adjacent to the main house and on the same land as the lavender field we farm today.
Over the last two decades our business has changed in many ways, but the fundamentals are still the same. We are still working together as a family to grow and produce a beautiful, high quality product that we are passionate about, and that we hope will bring as much joy to our customers to use as it gives us to create.
RETURNS & REFUNDS
Our customers are important to us, and we want you to be completely satisfied with your purchase. We are not required to provide a refund or replacement if you change your mind, however, you can choose a refund or exchange if an item has a major problem. This is when the item:
- has a problem that would have stopped you from buying the item if you had known about it
- is unsafe
- is significantly different from the sample or description
- does not do what we said it would, or what you asked for and cannot be easily fixed.
All products returned must be complete, in original packaging and as new. The customer must retain proof of purchase and proof of delivery for returned products. Incomplete or incorrect information may delay or cause your return to be rejected.
If you need to return an item, please contact us via email with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.
SHIPPING
Orders will be dispatched within one business day providing all items are in stock. Orders will be delivered via Australia post regular or express post satchel. Final shipping charges will be displayed during your checkout process based on the shipping method, product type, weight and location chosen by you.
Upon parcel dispatch you will receive a tracking number, so you can see when to expect delivery of your parcel.
GIFT CARDS
Gift vouchers are valid for 3 years from the date of issuance. Cost of shipping is not included. Gift vouchers are non-refundable and cannot be exchanged for cash in part or full. They may not be sold or transferred and cannot be redeemed to purchase gift cards. The terms and conditions of this gift card may be amended at any time at the discretion of and shall be binding on the customer. No replacement for lost or stolen gift vouchers.