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Juggle House Experiences
Shipping address
18 Walding Road
Zadows Landing, South Australia 5254
Australia
Juggle House Experiences are proud tour hosts, telling stories about the best of regional South Australia. With a foot in the door at the latest happening places in SA, we help create memories that last a lifetime.
No old school bus driver jokes here folks, just fun loving but professional hosts. Our handpicked tour hosts are highly trained and experienced specialists, proud to showcase the area we call home. Whatever you want, we understand and can adapt. We have been reading our customers a long time and we know each group varies in their expectations of the experience. If you want us to be quiet and just drive, we will. If you want us to be a talking head all day answering your in depth questions, we will. We get you. Above all we know, whatever happens on tour, stays on tour.
Your purchase of an experience with Juggle House Experiences enables you to benefit from a fully licensed and accredited entity within South Australia. We will do our best to add fun to your experience!
Please note a booking is not an enquiry. A booking will be confirmed by email, text message or by our online booking system.
Juggle House Experiences reserves the right to amend prices or itinerary, (i.e. alter travel routes or itinerary) due to road or weather conditions, or force majeure (Strikes or industrial action, acts of God, legislative or regulatory changes, civil commotion or similar, flood storm fire or tempest, power fuel or other utility shortages or failure).
- By confirming a booking with Juggle House Experiences, you acknowledge that you have read and agree to these Terms and Conditions as a binding contract. The booking person or agent signs as “Captain” of the Tour Group, and is responsible for conveying these terms to all persons partaking in the event. The Captain is jointly (with the tour party persons), and severally, liable for all and any members of the tour party group and hereby guarantees and indemnifies Juggle House Experiences against all and any loss arising from the event due to any member(s) of the tour group. If the booking is made by / in the name of an incorporated body, the directors thereof hereby bind themselves to the same joint and several extent as the Captain hereto.
- Tours are designed for small groups with minimum passenger numbers required before the tour will depart. This means you may be sharing the ride with others. Private Charters are available on request, and the full capacity fare may be charged accordingly. These tours are not guaranteed as Private Charters unless the maximum number of passengers is achieved by your group.
- Juggle House Experiences has full copyright in and reserves the right to publish group photos that we have captured in marketing and on social media sites (such as Facebook + Instagram and our website) and you authorise such notwithstanding Privacy legislation as may be in force from time to time. If there are security or cultural reasons that cause concern, you will need to contact Juggle House Experiences directly prior to the tour date. Pictures will not be sold by Juggle House Experiences or otherwise utilised for reward.
- CCTV cameras / Dash Cam Footage are in some of our mini-buses to provide security for our staff and other passengers and footage may be handed to authorities if serious issues occur.
Pricing, Payment & Refunds
Full payment of cleared funds is required at the time of the booking (bank transfer to the business account minimum 3 days prior to the booking date) unless other arrangements made directly with Juggle House Experiences for a 15-day account.
- All prices are quoted in Australian dollars (AUD) and include GST (UNLESS STATED OTHERWISE). Juggle House Experiences accepts all major credit cards and cheques (only once cleared).
- Tickets are non-refundable, non-transferable and are only valid for the booked tour unless given express written consent by Juggle House Experiences.
- A full or partial refund will be negotiable in the event of a cancellation by Juggle House Experiences due to vehicle issues, adverse weather conditions, or force majeure as previously set out herein or any other unforeseen event but this or any other indulgence given constitutes no waiver.
- The rate quoted is calculated dependent on the type of vehicle you require, and the departure points for your tour or transfer. While in the vast majority of cases we are able to provide you with a fixed price quote for your particular journey, there are instances where the actual cost will vary. Examples of such variations include stops at your request, unplanned stops (e.g. toilet or service station), change in route, waiting time on arrival and a change in the number of passengers
Cancellation Policy
Once your tour or transfer is booked, Juggle House Experiences will attempt within reason to reschedule your booking provided we are given at least 30 days notice. If the tour or transfer is cancelled by you, Juggle House Experiences will consider making a refund, however, this is not guaranteed. Each case will be looked at individually and considered on its merits and impact to Juggle House Experiences.
Schedule of notice for cancelled bookings (subject to the discretion of Juggle House Experiences:
- Within 0 - 10 days – no refund
- Within 11 - 30 days - 50% of the booking will be refunded.
- At least 30 days - full refund.
- Without written notice or attending on the confirmed booking date - no refund under any circumstances.
Vouchers / Gift Vouchers
- Juggle House Experiences gift vouchers are for use for the specifically purchased item and must be used in accordance with the details on the voucher. Specifically, vouchers may well have special conditions on them; e.g. offer not available on public holidays or special event days. It is important that you mention if you are using a voucher at the time of making the booking.
- Vouchers can only be used on new bookings. Under no circumstances can they be exchanged for money or transferred to any other product or service. Any original voucher must be handed over to the driver on the day. If no voucher can be provided by the customer on the day, it is likely that the full transport price will be charged.
