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Rio Vista Olives
Shipping address
Mypolonga, South Australia 5254
Australia
Rio Vista Olives was born in 1996 by the hard-working Augusto & Helen Lorenzetti. Hand planting all their olive trees in the sunny town of Mypolonga, South Australia, the grove was grown from a place of passion and love.
In 2016, Augusto and Helen were ready to pass on the passion. No easy decision, but then came along another family ready to receive the torch. The sharing of food has always been important to the Bettio family. After purchasing an established grove in the picturesque town of Mount Torrens, Adelaide Hills, the time was right to expand their venture. This was realised after meeting with Augusto and Helen and understanding the passion and quality that had been poured into the groves at Mypolonga. The olives are lovingly grown, harvested, cold-pressed and packaged on site.
From backgrounds in construction, Lui and Tracie, with children Leon and Imogen, Jared and Jacqueline and Sarah, have embraced all things olives—from trips to Italy, Spain and the USA, to undertaking new qualifications. Jared boasts a Master Millers ticket, while Sarah is a qualified Olive Oil Sommelier. Picture an olive oil tasting, with Sarah taking your palate on a journey of olive oil flavours.
Embracing the industry, Rio Vista is all about promoting the community food feeling, highlighting how quality, simple ingredients make a difference. With kids, chickens, cows and sheep constantly running through the orchards, the groves are kept biodynamic where possible.
RETURNS & REFUNDS
Our customers are important to us, and we want you to be completely satisfied with your purchase. We are not required to provide a refund or replacement if you change your mind, however, you can choose a refund or exchange if an item has a major problem. This is when the item:
- has a problem that would have stopped you from buying the item if you had known about it
- is unsafe
- is significantly different from the sample or description
- does not do what we said it would, or what you asked for and cannot be easily fixed.
All products returned must be complete, in original packaging and as new. The customer must retain proof of purchase and proof of delivery for returned products. Incomplete or incorrect information may delay or cause your return to be rejected. If you need to return an item, please contact us via email with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.
SHIPPING
Orders will be dispatched within one business day providing all items are in stock. Orders will be delivered via Australia post regular or express post satchel. Final shipping charges will be displayed during your checkout process based on the shipping method, product type, weight and location chosen by you. Upon parcel dispatch you will receive a tracking number, so you can see when to expect delivery of your parcel.
GIFT CARDS
Gift vouchers are valid for 3 years from the date of issuance. Cost of shipping is not included. Gift vouchers are non-refundable and cannot be exchanged for cash in part or full. They may not be sold or transferred and cannot be redeemed to purchase gift cards. The terms and conditions of this gift card may be amended at any time at the discretion of Ricca Terra and shall be binding on the customer. No replacement for lost or stolen gift vouchers.
