Cart is empty
Kies Family Wines
Shipping address
1303 Barossa Valley Way
Lyndoch, South Australia 5351
Australia
2022 TICSA Silver Medal - SA Tourism Awards - Wineries, Breweries and Distilleries Category
2022 Traveller's Choice Award - TRIP ADVISOR
2022 SA's Best Family Business - Family Business Awards 2022 (Small Business Category)
Kies Family Wines were this week awarded a Silver Medal in the SA Tourism Awards up against some of the industry's giants. The cellar door is landlocked by internationally owned wineries and remains one of the last cellar doors in Lyndoch with generational German heritage.
The Kies family have been growing grapes in the Barossa Valley since the 1860's and the depth and quality of their wine range reflects this knowledge. All wines are single-vineyard and Estate grown, by 6th generation Kies family members.
REFUNDS, RETURNS & WARRANTY:
All goods sold in Australia come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the item:
- is unsafe
- is significantly different from the sample or description
- doesn’t do what we said it would, or what you asked for and can’t be easily fixed
ALL warranties are Return to Base. This means that all returns, warranty claims or refund claims must be returned to Kies Family Wines by you, at your own cost. Kies Family Wines does not cover or refund delivery charges.
Manufacturer warranties will be sent back to the manufacturer. This may take up to 30 days. Kies Family Wines will send you regular updates for your warranty claim.
All returns/warranty items require proof of purchase – e.g. your receipt.
PRICING POLICY:
All of our prices are in Australian dollars (AUD). Please note that currently we are NOT registered for and do NOT charge Australian GST (Goods and Services Tax). Product prices are regularly updated when price changes are received from our suppliers. All transactions are processed in AUD.
ORDER CANCELLATION DUE TO ERROR OR UNAVAILABILITY:
Where a product has been listed at the incorrect price or with incorrect descriptive information or image due to typographical error or similar genuine mistake, we reserve the right to cancel the relevant transaction and offer the product to you again at the correct price and/or with the correct information. Where your credit card has been charged, we will immediately refund your credit card/bank debit for the total amount debited.
Where a product is out of stock or is temporarily unavailable, we will endeavour to dispatch the product as soon as practical after we receive it from our distributors.
Where a product becomes permanently unavailable, we will cancel the relevant order and where your credit card has been charged, we will immediately refund your credit card/bank debit for the total amount debited. We will attempt to contact you to let you know before this is to occur.
