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The Meal Pantry
Shipping address
4/178 Frederick Road
Grange, South Australia 5022
Australia
The Meal Pantry is a collaboration of friends who are also food and beverage managers or chefs.
In March 2020 hospitality venues in Australia were closed to on premise dining as a result of COVID-19.
In the subsequent weeks we found ourselves separated from older family members and friends who had sensibly gone into isolation. Where only the previous week we would prepare and share food for and with them, they were now literally on their own.
At this point we decided to combine our commercial food experience with our home cooking recipes.
We are passionate about food. We have all grown up in households where weekends are spent cooking, entertaining and sharing food.
The Meal Pantry menu has started with our old family recipes, contemporary favourites, and a few takeaway icons.
We have brought our home recipes into the commercial kitchen, played, refined, developed, tasted, and collaborated until we believe we have worthy dishes. These are the dishes, pasta sauces, curries that are of the highest standard, we would choose to cook and eat at home.
All our meals are cooked from scratch, start to finish. This means that curry pastes are made, not bought, there are no shortcut sauces added for flavour.
We have researched and are very fussy about our base ingredients. We insist on the cuts of beef that give the juiciest product, mince without preservative, the freshest vegetables.
With
extensive experience in contemporary hospitality we are very aware and mindful
of dietaries, allergies and preferences. We have developed as many dishes as
possible to be gluten free. We have worked traditional recipes to create vegan
versions. We have a lot of dishes that suit a Keto dietary preference.
We have based our portion sizes on a recommended size for individuals and 550 gram containers for two.
We are preparing food that provides convenience, quality and most importantly, flavour. We are finding there are lots of situations where this is a great option:
Parents looking for an interesting, healthy, tasty option for children who need to be fed earlier, when parents are working.
Professionals with a demanding schedule resulting in less time to cook – let alone plan a meal, shop, cook and clean up afterwards.
CANCELLING AN ORDER:
We use fresh ingredients at The Meal Pantry to cook our meals every week. Due to this reason we require notification of cancellation within 24 hours of placing the order. Any cancellation after this time cannot be honoured as your meals will already be ordered and being prepared. Therefore, you will be charged the full amount of the order. Please contact us if you would like to cancel your order.
REFUNDS AND RETURNS:
At The Meal Pantry, we strive to ensure our products and services are of the highest possible standard. If, for any reason, you are not satisfied with any of the products or services you have received, contact us immediately by phone or email and we will arrange a replacement or refund depending on the issue and circumstance. We would ask that you provide photos or any other relevant information so we can rectify any issues.
This refund policy does not apply to goods which have been damaged after delivery, or if any attempt has been made to alter the product. All products and orders must be returned in their original condition. Customers bear all costs associated with the refusal and return of any order if there is no fault on the part of The Meal Pantry. Failure to adhere to the terms and conditions of The Meal Pantry will prohibit any refunds or credits being issued to the Customer. The Meal Pantry will not be held liable to any financial or physical damages of any kind. For any delivery or meal issues or feedback, please contact us within 7 days of receiving your order. Photos of the meal and delivery are required to assist in our investigation.
